Completed the New Hire Training
Most amazing onboarding experience at Amazon - One month of NHT completed today... Made so many friends in the first month, will forever be my batch-mates :)
Working backwards....
Amazon has a zillion piculiarities, and one I learned today is "working backwards"
At Amazon, our most successful projects start with the customer and work backwards.
Whether it's a new product, a new feature, or a program, the Working Backwards process helps you achieve clarity about the customer benefits before you start building. The process includes writing an Internal Working Backwards Press Release to help you imagine what customers will say or feel when you launch. Focusing on the desired end state frees you from being constrained by what's technically or operationally possible and enables us to think big about delighting customers. Starting with the Press Release tests the customer value of your ideas--which projects should you work on?--and helps you crystallize
Andon Cord
Andon Cord is a Toyota quality practice. At Toyota, team members on the assembly line are responsible for the parts they use. They are inspectors for their own work and that of co-workers. When a problem on any vehicle is spotted, any team member can pull a rope — called an Andon Cord — strung along the assembly line to halt production. Only when the problem is resolved is the line restarted. This process involves every team member in monitoring and checking the quality of every car produced. Inspired by Toyota, Amazon Customer Service team developed an Andon cord of its own. It allows a CS associate to immediately halt sales of an ASIN when customers indicate there may be a serious defect.
A good remineder to self.... Innovate
Saw it written on MLC office Wall:
Late evening team session....
Never thought looking at Ansible scripts will be so fun :) --- #OpenShiftUpgrade
